Patient Care Coordinator
Mercedes has been in the customer service industry for over a decade, which many of those years have been in the optical field. She enjoys interacting and building connections with patients, and strives to make every visit a positive experience.
Mercedes spent her early childhood in North Dakota but has now lived the majority of her life in Colorado. She recently purchased a home, received her MLIS degree from SJSU, and welcomed her second child into the world. Mercedes loves spending time with her husband and two boys, reading fantasy books as well as non-fiction books on topics that are “kinda creepy, kinda cool,” and exploring new coffee shops.